Free Shipping on Orders Over $59.95!

Shipping policy

 

Last updated: May 02, 2020

  • We will process your order the day of the order and it will be shipped to you after completion. Expect to receive your tracking number where you can see the expected delivery date. Due to the sensitivity of our product we ensure quality on hot days by including an ice pack to keep the shipment cool.
  • Orders are only shipped on business days, which are Monday – Friday. We do not ship on Fridays because of the weekend delay of shipments.
  • Shipping is available to anywhere in Canada, Michigan and New York.
  • Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. 
  • Delivery to PO boxes are possible but will take longer than residential addresses. 
  • Free shipping only applies to Ontario and Quebec.

If you are not entirely satisfied with your purchase let us know how we can help via the “Contact Us” tab in our website! 

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CONTACT INFORMATION

Phone: +1 519 886 7000
Fax : +1 519 885-0321
1421 Victoria St N.
Kitchener, ON N2B 3E4
email: hello@estachocolates.com

OPEN HOURS

Mon – Friday: 9AM – 5PM
Saturday: 10AM – 3PM
Sunday: Closed